Frequently Asked Questions

Can I change or cancel my order after I place it?

Unfortunately, we are unable to modify or cancel orders once they have been placed.
Please make sure to select the correct products before completing your purchase.
If you have any further questions about an order you have already placed, please contact us via the contact page on this website.

How can I check the status of my order?

Once you've placed an order, you'll receive a confirmation email with all the details including a tracking number as soon as your order ships.
For real-time updates, use the tracking code to track your order anytime.

What payment methods does BLŪR Amsterdam accept?

We accept a variety of payment methods, including iDEAL, Klarna, credit cards, and Apple Pay. If you have a question about a different payment option, feel free to contact us through the contact page on this website.

How Long Does It Take to Ship My Order?

We aim to ship all orders within 1–2 business days. Once your order has been dispatched, you'll receive an email with tracking information so you can follow your package every step of the way.